Showing posts with label thank you. Show all posts
Showing posts with label thank you. Show all posts

Monday, February 11, 2008

Tell someone how you feel....

Way back in January, our blog-friend Kat told us that we made her day! It was such a nice sentiment. We are thrilled that anyone looks at our blog, much less thinks that what what we have to say contributes to their day. How nice!


We are just now passing along the same good wishes to our blog friends. Kerry and I read some of the same blogs and some different blogs, so we came up with this list together. (If you aren't on the list this time, it doesn't mean we love you any less...) So, these blogs make our day--

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Thank you for making our day a bit brighter with your creativity!
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If you are on our list, please choose 10 of your own Make My Day recipients and pass along the award.

(and, here is a shameless plug for our friend Mary Ann, check out her blog and then vote for her in this contest. She entered a beautiful collage and needs your support. Good Luck Mary Ann!)

Wednesday, November 7, 2007

10 Things I Learned

Fall is that funny time of year, I look forward to all that it is, cool, colorful, changing, crisp, cozy, but it has its bittersweet bits as well. It is a nostalgic time of year for me. Looking back, I have been thinking about all the things my mom taught me. I never got to thank her for these lessons. With my gratitude for her, I will share them with you:

1. Save everything, you never know when you will need it. I think our studio was meant to be. Kerry and I certainly had a head start getting it set up, with all the wonderful art supplies that my mom had collected over the years.

2. Surround yourself with beautiful things, in the garden, on your walls, in your home. Those things don't have to be expensive, just put care in what you do and how you do them.

3. Never save the good china, silver or crystal for a special day. What is the point of having all those special things away in a cabinet, or in a box?

4. And, if it breaks, that’s okay. After all, they are just things.

5. Always have enough good food and drink in the house to entertain at the drop of a hat.

6. Everyone is beautiful, in his own way. This one drove me nuts as a teenager. I actually think it was part of a song lyric from the 70's that my mom tormented me with--does anyone recognize it? Always the optimist, my mom could find beauty in anyone or anything. I appreciate it now.

7. Be inclusive, the more the merrier. Holidays and parties were grand affairs at our house!

8. Never turn away a friend. Whatever a friend or relative needed, my mom was sure to try and accommodate.

9. Laughter is necessary and contagious. My home was always filled with laughter and happiness.

10. Be kind, it’s that simple.

It has been almost 9 years since my mom died. It was too soon, too sudden, and we had way too many plans for her to go. But her legacy lives on in our studio. And I hope that I learned enough of her lessons so that I can continue her vision.
-R

Friday, November 2, 2007

The Good, the Bad, and the Ugly

First the good, Kerry and I received an adorable ephermera pack all the way from Canada from Altered Kat at Great Musings. She has a great blog and a really neat website with wonderful ephemera and embellishments. She does lots of giveaways and offers freebies galore. Thanks Kat, for the great packet of things. Thank you, thank you, thank you. Stop by and visit her when you have a chance.

The bad, we are offering a fabulous class next week--The advent calendar class. (see the photo) We loved making this project! So much so, that we each made two. One for December and one for the fall months. So what's bad about this? We only have two people signed up for the class. We may have to cancel!

We offered lots of classes during our first year in the studio. We pulled back a bit during our second year. Our friends and studio regulars started asking for new and different classes again, so we came up with a few. We have lots of interest and few sign-ups.

So many variables go into whether or not some one signs up for a class. the time of year, holidays, money, other time commitments, family, class topic, etc, etc.... Kerry and I haven't become mind readers, yet. Someday we'll have it down and know how to make everyone happy.
In case you're interested, here are our two classes this season. If you're not local, we're sorry. If you know someone in the area of Boulder and East Boulder County Colorado, pass along the information.

UPCOMING CLASSES:

  • November 8 (NEW DATE!!) Magnetic Mixed Media Advent Calendars – perfect for your home or as a special gift. Check out our samples to see the possibilities.
    7:00pm – 9:00pm
    $45
  • November 27 Collaged Candles and Wine boxes – It’s your call, make as many as you like!
    7:00pm – 9:00pm
    $10 per item

The ugly. Sometimes customers can be tricky. We always hope that our customers are satisfied with their purchases, from Amazon, from our Etsy shop, or from our website. We make every attempt possible to make a customer happy if they are not satisfied with their order. That being said, we have come to realize that some people are hard to please. Others are, in fact, impossible. It is that occasional, impossible person that causes things to get ugly. Recently we had an order for a cute little pendant from our Amazon shop. In fact this pendant has been flying off our bench--we have to keep 4 or 5 in inventory just to keep up! It is simple, it is easy to wear with lots of styles, and it is inexpensive. This pendant is made from something called Crazy Horse Stone. Our gem and stone wholesaler describes this stone this way: Crazy Horse Stone~ A kind of limestone material (from China) exhibiting natural circles and lines of flamboyant colors and combinations. No two pieces are alike. This material mixes well with many colors. Coated with clear epoxy to provide better luster and hardness.

So here is the ugly part, one of the recent customers who ordered this pendant wrote a review (rating us 1 out of 5) that says this: "show and said stone...when real is plastic!!!" Not only that, she has filed a complaint with Amazon against us. This is upsetting to both Kerry and myself. We certainly have offered this customer a refund, but her goal now seems to cause trouble for us.

The truth is, we don't sell plastic jewelry. We don't attempt to misrepresent our jewelry or ourselves in any way. We do want our customers happy. But, how do you resolve a situation with someone who doesn't really want resolution?

So, there it is folks, the good, the bad, and the ugly. I guess we'll tough it out! We hope you all have a great weekend!

Monday, October 8, 2007

and the winner is.....

Thanks to everyone who signed up for our giveaway! We were excited to read all the suggestions people made for our studio.

Using the random number generator, the number 5 was picked. That number belongs to Kari and Kijsa, who left us the fifth comment on our giveaway blog. Congratulations, ladies!

Kari and Kijsa have a great blog and website with fabulous design tips and ideas! They are two talented sisters!

Stay tuned, we may do another giveaway!

Wednesday, September 12, 2007

It's all in the details

Kerry and I hosted a garden party last Saturday. We decided to have the party primarily to launch our new line of jewelry. We also wanted to thank our former customers for their past business. And, we both enjoy throwing parties.

We tried to think of all the details that would make that evening special: printed invitations, candles, decorations, wine, nice cheese, and of course, goodie bags.

We filled each "Swag bag" with handcrafted items. Kerry painstakingly cut, folded, hole-punched and tied each bag. We choose the familiar brown paper bag for our container, that way we could spend more on the contents. Each bag was tied with a colorful, printed ribbon and had a hand stamped tag to express a wish. All in all, the bags were an interesting addition to our decor. Hopefully each guest enjoyed the things we put inside, too.